345live Terms & Conditions – The Complete Guide for Malaysian Players

1. Acceptance of Terms & Conditions

Welcome to 345live. These Terms & Conditions ("Agreement") constitute a legally binding contract between you ("Member" or "User") and 345live ("Platform", "We", "Company"). By accessing the 345live website, registering an account, making a deposit, or using any services provided by 345live, you automatically agree to be bound by all provisions set out in these Terms & Conditions.

If you do not agree with any part of these Terms & Conditions, you are not permitted to use 345live's services. Please read this document carefully in its entirety before deciding to join our platform.

345live reserves the right to modify, add, or update these Terms & Conditions at any time without prior notice. It is your responsibility to review this page periodically. Continued use of the 345live platform following any changes constitutes acceptance of the updated terms.

2. Eligibility & Account Registration

To register and use 345live's services, you must meet all of the following eligibility requirements without exception:

• You must be at least 18 years old at the time of registration.
• You must be a private individual and not a company, organisation, or business entity.
• You are registering in your own name and not on behalf of another person.
• You are not prohibited from participating in online gambling activities in the jurisdiction where you reside.
• The personal information you provide during registration is accurate, complete, and up to date.
• You may not hold more than one (1) active account on 345live at any time.

Identity Verification (KYC) Process

345live may require you to submit identity verification documents before approving a withdrawal or when account activity warrants a review. Accepted documents include a copy of your MyKad, a valid Malaysian passport, or other official identification issued by Malaysian authorities. This KYC process is in place to protect all 345live members and to meet compliance requirements.

3. User Accounts & Security

Every 345live member is fully responsible for maintaining the security of their account. This includes:

• Keep your 345live account password confidential and do not share it with anyone.
• Log out of your account when using a shared device.
• Notify 345live immediately if you suspect your account has been accessed without authorisation.
• Ensuring that the email address linked to your 345live account remains active and accessible.

345live is not liable for any loss or damage resulting from your failure to keep your account login credentials secure. All activity that occurs within your account is considered your own action unless you have reported a compromised account to the 345live team before that activity took place.

Duplicate Accounts (Multiple Accounts)

Each individual is permitted to hold only one (1) 345live account. If you are found to have more than one account — whether registered under the same name, address, phone number, payment method, or device — all duplicate accounts will be terminated immediately, all bonuses will be forfeited, and account balances may be confiscated. This includes accounts registered using the details of family members residing at the same address.

4. Deposit & Payment Methods

345live accepts deposits via a range of secure and convenient local Malaysian payment methods. All deposits are processed instantly upon confirmation by the payment provider.

Accepted Deposit Methods

• Minimum deposit: RM20 per transaction.
• Maximum daily deposit: RM50,000 (subject to payment provider limits).
• All deposits must come from an account or digital wallet registered in the same 345live member's name.
• 345live does not accept deposits from third parties. Any deposit received from an unrecognised source will be returned.
• All deposit transactions are protected with 256-bit SSL encryption.

5. Withdrawal of Winnings

345live is committed to processing member withdrawals quickly and efficiently. The following terms and procedures apply to all 345live members:

• Minimum withdrawal: RM50 each request.
• Maximum daily withdrawal: RM100,000 (VIP members may be eligible for higher limits).
• Withdrawals must be made to a bank account or digital wallet registered in the same 345live member's name.
• Processing time: under 3 hours for most payment methods on business days.
• 345live reserves the right to request identity verification (KYC) before processing a first withdrawal or any withdrawal exceeding a specified limit.
• Withdrawals will not be processed if the wagering (rollover) requirements for any bonus received have not yet been met.

Reasons Your Withdrawal May Be Delayed

Withdrawals may take longer or be delayed in the following circumstances: KYC verification is incomplete, payment account details do not match 345live records, suspicious activity is detected on the account, or routine security checks are being carried out by the 345live team. In all such cases, the 345live team will contact you via email or live chat to resolve the matter as promptly as possible.

6. Bonuses, Promotions & Special Offers

345live offers a wide range of bonuses and promotions for both new and existing members. All bonuses and promotions are subject to the specific terms stated in their respective promotion details, as well as the following general conditions that apply to all 345live offers:

• Each bonus may only be claimed once unless otherwise stated in the relevant promotional terms.
• Rollover requirements must be met before any bonus winnings can be withdrawn.
• Bonuses cannot be transferred between accounts or converted directly to cash.
• 345live reserves the right to void any bonus where there is evidence of fraud, abuse, or attempts to exploit a promotion.
• The welcome bonus is exclusively for new 345live members who have not previously registered.
• Only bets placed with real money (not bonus funds) count towards rollover requirements unless otherwise stated.

345live reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. 345live's decisions regarding bonus eligibility and the resolution of any promotion-related disputes are final and binding.

7. Sports Betting Rules

The 345live Sports Betting section covers over 30 sports and 500 leagues worldwide, including the Malaysia Super League, English Premier League, La Liga, Bundesliga, BWF badminton, tennis, basketball, and e-sports. The following general rules apply to all sports bets placed on 345live:

• All confirmed bets cannot be cancelled or amended except under circumstances specified by 345live.
• If a match is cancelled, postponed by more than 24 hours, or not completed within the specified timeframe, bets will be voided at odds of 1.00.
• Odds displayed on 345live are subject to change until a bet is confirmed. The odds at the time of confirmation are the odds that apply.
• In-play betting is subject to the final decision of the 345live betting adjudication team.
• Any bet placed after the match result is known will be automatically voided by the 345live system.
• Minimum and maximum bet limits vary by sport, league, and market type. These limits are subject to change based on market conditions.

E-Sports Betting at 345live

345live offers comprehensive betting on e-sports, including Mobile Legends: Bang Bang (MPL Malaysia), DOTA 2, Valorant, CS2, and League of Legends. All general sports betting rules apply to e-sports wagers. Additionally, if an e-sports match is interrupted due to technical issues and cannot resume within 12 hours of the bet being placed, all bets will be voided.

8. Casino Games & Slots

345live offers an extensive range of Live Casino games and slots from leading providers. The following terms apply to the casino and slots section of 345live:

• All casino games and slots on 345live use a certified, independently audited Random Number Generator (RNG) to ensure fair play.
• Minimum and maximum bet limits vary by game and table. Please check the individual game information before playing.
• In the event of a technical failure during a gaming session, 345live will review the system logs to determine the valid outcome. Decisions made by the 345live system are final.
• Progressive jackpots are calculated on a cumulative basis and paid out to the winner once the winning conditions are met in accordance with the relevant game rules.
• Any winnings resulting from software errors or technical faults will be deemed invalid and will not be paid out.

9. Prohibited User Conduct

To maintain a safe and fair environment for all 345live members, the following activities are strictly prohibited and may result in immediate account termination:

• The use of automated software (bots), scripts, or any technical means to automate betting or gameplay on 345live.
• Player collusion to manipulate Live Casino game outcomes or gain an unfair advantage.
• Exploiting system vulnerabilities or promotions in ways that are unintended and not sanctioned by 345live (bonus abuse).
• Money laundering or using the 345live platform for any unlawful financial activity.
• Using another person's information to register an account or conduct financial transactions on 345live.
• Attempting to hack, disrupt, or compromise the security of 345live's systems and infrastructure.
• Providing false or misleading information during the registration or KYC verification process.

345live continuously monitors all account activity using a sophisticated fraud detection system. Any account found to be involved in prohibited activities will be terminated immediately, all winnings and balances will be forfeited, and the case may be referred to the relevant authorities.

10. Account Termination & Suspension

Whether initiated by a member or by 345live, account termination may occur under the following circumstances:

Termination by Member

You may close your 345live account at any time by contacting our support team via live chat or email. Prior to closure, all outstanding bonus rollover requirements must be fulfilled, and any eligible balance will be returned to you within 7 business days via your original payment method.

Termination by 345live

345live reserves the right to suspend or terminate any member's account without prior notice under the following circumstances: breach of these Terms & Conditions, suspected fraudulent activity or money laundering, failure to pass KYC verification, or at the absolute discretion of 345live to protect the integrity of the platform and the interests of other members.

Self-Exclusion

345live offers a self-exclusion option for members who wish to take a temporary or permanent break from gaming. This programme is part of 345live's commitment to Responsible Gaming. Contact the 345live support team for more information on this option.

11. Liability Limits & Disclaimers

To the extent permitted by law, 345live is not liable for:

• Any financial losses incurred as a result of betting or gaming decisions you make on the 345live platform.
• Service disruptions, delays, or technical failures beyond the reasonable control of 345live.
• Losses arising from unauthorised access to your account due to your failure to keep your login credentials secure.
• Odds changes after a bet has been confirmed due to reasons beyond 345live's control.
• Any indirect, consequential, or special losses arising from the use of the 345live platform.

The 345live platform is provided "as is" and "as available". While we strive to ensure continuous availability, 345live does not guarantee that the platform will always be free from interruptions, errors, or security vulnerabilities. We recommend that all members avoid keeping large sums of money in their 345live account and withdraw winnings regularly.

12. Amendments & Governing Law

345live reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Changes take effect as soon as they are published on the 345live website. We will endeavour to notify members of significant changes via email or in-platform notifications, but it remains your responsibility to review this page periodically.

These Terms & Conditions are governed and interpreted in accordance with applicable law. Any dispute arising from or in connection with these Terms & Conditions shall first be resolved through good-faith negotiation between both parties. Should negotiation fail, the dispute will be referred to binding arbitration.